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The control
centre for the Westcountry Ambulance Service is currently located
at Tiverton and is manned twenty four hours a day, everyday, throughout
the year.
It is here that the decisions are made regarding ambulance mobilisation
for the three counties of Cornwall, Devon and Somerset, in response
to 999 calls.
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The decision
is made by the Cornwall Controller as to whether the patient should
go by land ambulance, or be flown to hospital on the Air Ambulance
helicopter. The Duty Controller has only seconds to consider the information
the caller has given before deciding what would be the best means
of responding to the emergency.
There are various factors which need to be taken into account before
making the decision of whether to activate the Air Ambulance as the
primary response to that particular incident.
1. The patient's condition; Does the nature of the
injury or illness described by the caller suggest that the patient
would derive greatest benefit from hospitalisation by the Air Ambulance?
Are there any aspects of their condition which may make them unsuitable
for transportation by helicopter?
2. The location of the incident; Some locations, such as beaches,
hilltops and isolated farmland may be more easily accessible by air.
Densely populated urban areas may be better reached by land ambulance.
3. What is the fastest means of response? The Ambulance Service
is committed to respond to an emergency (999) call by the fastest
means, in terms of time, available to them. If the Air Ambulance is
able to reach the scene quicker than any other resource, then assuming
the constraints regarding patient suitability and access by air are
met, the helicopter will be dispatched to deal with the incident.
4. Provision of area cover; On occasion the Air Ambulance may
be asked to convey a patient in order that a land ambulance can be
left in the area to provide sufficient cover for any subsequent emergency
which may arise. |
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